Privacy policy

Prys Ltd.

Effective as of October, 2022

IMPORTANT: PLEASE READ THIS PRIVACY POLICY CAREFULLY. ORDERING SERVICES THROUGH THE SITE OR APPLICATION, OR USING THE SERVICES CONSTITUTE ACCEPTANCE OF THIS POLICY ON YOUR BEHALF.

The following Privacy Policy (“Policy”) describes how your personal information is collected, used, and shared when you visit our Site or Application (“App”) or use our Services. Any capitalized but undefined terms shall have the meaning prescribed to them in our Terms of Use, which is available at https://www.prys.io/terms-of-use/.

Personal Information

In order to use the Services detailed on our Site or App, users must provide personal information such as name, email address, mailing address, business details, IP address, app URL and Google sign-in, in addition to data collected by a third-party which you provided us with access, such as Google Analytics and Shopify. This information will be collected, processed and stored by the Company in accordance with this Privacy Policy. 

Non-Personal Information

We may also collect non-personally identifying information about customers whenever they use the Services or visit the Site or App. Non-personal identification information may include non-identifying information regarding customers’ use of the Services as well as information about the device through which a customer is using the Services, including what type of device it is, its operating system, device settings, unique device identifiers, and crash data. 

Whether some or all of this information is collected often depends on what type of device is being used and its settings (to learn more about what information your device makes available to us, you should also check the policies of its device manufacturer or software provider).​ In addition, we may collect unidentified geographic location information for analytics purposes. 

Legal bases for processing

We will process your personal information lawfully, fairly and in a transparent manner, collect and process information about you only where we have legal bases for doing so which depend on the services you use and how you use them, meaning we collect and use your information only where:

  • it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
  • it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
  • you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
  • we need to process your data to comply with a legal obligation.

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

Cookies 

We and our service providers or third-party advertisers may use cookies, web beacons, or other similar technologies when you and/or other users visit or interact with the Site or App. Cookies are small files of code, usually stored on your computer or device, which enable a website to “personalize” itself for each user and remember its preferences. Most websites that you visit today will use cookies in one way or another in order to improve your experience. You can change your cookie settings at any time, but otherwise, we will assume you agree to continue. 

Third-Party Services

As described in our Terms of Use, the Services include features and content of Google Analytics, from which the Company may receive certain information about you. The use of Google Analytics’ features and content and receipt of such information is subject to the then-current versions of the Google Analytics Terms of Service and Google’s Privacy Policy, as detailed below. 

We and our service providers or third-party advertisers may also use Google Analytics to collect information about usage on the Site or App. Google Analytics helps us analyze how users use the Services. We use this information to improve the Services and to provide information that may be of interest to you. 

Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service, available at: https://www.google.com/analytics/terms, and the Google Privacy Policy, available at https://policies.google.com/privacy?hl=en-US. You have some choices concerning the use of these analytics. For instance, to prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here, but this may affect the Services being provided to you. We are not responsible for Google Analytics use of your information. 

The Services include features and content of Shopify.com, from which the Company may also receive certain information about you. The use of Shopify.com’s features and content and receipt of such information is subject to the then-current versions of the Shopify.com Terms of Service and Privacy Policy.

We also work with third-party service providers for payment processing (such as www.paddle.com, as will be displayed at the time of payment), which may require them to access or use information about you that you supply. This may include Personal Data. The privacy policy of that third party will apply for the payment processing. 

Use of Information 

The main purpose of the information collected by us is to provide you with the Services, to provide you with the Services and to notify you of any information relevant to you. We also collect information for a variety of reasons, which may include providing superior customer service, improving our customers’ experience, and communicating with our customers about the Services and promotions or changes to our Terms of Use or other policies. 

We may also monitor use of the Services and traffic patterns to improve design of the Services, as well as to determine what offers, promotions, or information to send to our customers. 

We may also use personal information and non-personal information provided to us to help us screen for potential risk and fraud, and more generally to improve and optimize our Site or App. 

When you order our Services through the Site or App, we may maintain such order information for our records unless and until you ask us to delete this information. 

Information We Disclose 

From time to time, we may release non-personal information in the aggregate, e.g., by publishing a report on trends in usage. We may also disclose Non-Personal Information to third-party service providers in order to improve our Site or App and enhance your experience with the Site or App, including our advertisers. 

We may share Personal Information with our affiliates or partners for the purpose of: (i) providing the Services and completing transactions; (ii) complying with legal obligations; (iii) enforcing our Terms of Use; (iv) facilitating our marketing and advertising activities; (v) protecting against harm to the rights, property or safety of ourselves or our customers; and also (vi) preventing, detect, mitigate and/or investigate activities related to the Services that are fraudulent, illegal or in contrast to our Terms of Use. 

We do not disclose Personal Information to third parties for their marketing and advertising purposes without users’ consent. We do not share, sell, rent, or trade any Personal Information with third parties for their promotional or commercial purposes. 

International transfers of Personal Information

The personal information we collect is stored and processed in the United States, United Kingdom and Israel, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.

Customers in the EU

The personal information that we collect may be considered Personal Data under the General Data Protection Regulation. We will take all steps reasonably necessary to ensure that information is treated securely and in accordance with this Privacy Policy and no transfer of information will take place to an organization or a country unless there are adequate controls in place including the security of Personal Information.

Third-Party Links

The Site or App may contain links to other websites maintained by third parties, which are not governed by this Policy. We are not responsible for the privacy practices or the content of such websites. You are advised to check the privacy policy of each third-party website into which they enter. 

Opting Out/deletion of Personal Information

You may choose not to receive future promotional, advertising, or other Service-related emails from us by selecting an unsubscribe link at the bottom of each email that we send. Please note that even if you opt-out of receiving the foregoing emails, we may still send you a response to any “Contact Us” request as well as administrative emails that are necessary to facilitate your use of the Site or App. We will deal with all deletion requests in accordance with applicable law. We reserve the right to delete any information provided to us at our entire discretion.

Choice

At all times, you may choose whether or not to provide or disclose any information. If you choose not to provide mandatory personal information, you may still visit parts of the Site or App, but you may be unable to access certain options, programs, offers, and Services in connection with our interaction with you. 

Please note that you are not legally obligated to provide us with any personal information, and by providing the Personal Information to us, you hereby consent to the terms of this Policy and to our collection, processing and sharing of personal information for the purposes set forth herein in accordance with this Policy.

If you would like to delete or correct any of your other Personal Information that we may be storing, you may submit an access request by sending an email detailing your request to connect@prys.io. 

Children’s Privacy

The Services are not structured to attract children under the age of 18 years. Accordingly, we do not knowingly collect personal information from anyone under the age of 18 or knowingly allow such persons to use the Services. If it is believed that we might have any information from or about a child under 18, please contact us at: connect@prys.io, and we will delete that information as quickly as possible. 

The Security of the Site and App 

Please note that no data transmission over the Internet can be guaranteed to be absolutely secure. In the event of a breach of the confidentiality or security of your personal information, we will reasonably attempt to notify you as necessary so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using your most current email address on record with us.

We will comply with any laws applicable to us in respect of any data breach.

Electronic Communications

When you visit the Site or App or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Site or App. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing if such requirements are applicable. Each electronic communication contains a link for you to be removed from the mailing list. 

Complaints

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Changes to This Privacy Policy

We may update this Policy from time to time. We will post the updated Privacy Policy anytime it changes.

Contact Us

If there are any questions about this Policy or the information that we collect, please contact us at connect@prys.io, directed to our privacy policy manager Mr. Boaz Lantsman.